If you need to make a claim
Your policy documents normally explain who to contact and what information is required. If you are an existing Hillside Mortgages insurance customer and need help understanding the process, contact us.
Check safety first.
Take reasonable steps to protect people and prevent further loss where safe to do so.
Check your policy documents.
Use any emergency or claims contact details specified by the insurer.
Keep evidence.
Photographs, receipts, invoices and other records may help the claims process.
Tell us if you need help.
We can help you identify the relevant policy contact route and discuss next steps.
Claims decisions are made in accordance with the relevant policy terms and insurer claims process. We cannot guarantee that a claim will be accepted or paid.